Shipping Methods and Carriers
We offer standard shipping within the contiguous United States (48 states, excluding Alaska and Hawaii). Orders are shipped via reputable carriers such as FedEx SmartPost, USPS, or UPS Mail Innovations, especially when shipping to PO boxes. Expedited shipping options may be available for an additional fee. Please refer to the checkout page for available shipping options.
Order Processing
Please allow us 5-10 business days to process and deliver your order. Processing times may vary based on factors such as order volume and product availability. Expect an email confirmation within 5 days to let you know when your order is on its way.
Shipping Timeframes
Standard shipping within the contiguous United States generally takes 3 to 5 business days for delivery. Please note that these are estimated delivery times and may vary based on your location and external factors such as holidays or weather conditions.
Shipping Charges
Shipping charges are calculated based on the weight of the package, destination, and selected shipping method. The exact shipping cost will be displayed before payment at checkout.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress.
Shipping Address
Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for any delays or additional charges incurred due to incorrect or incomplete addresses.
Shipping Restrictions
We currently only offer shipping within the contiguous United States. We currently do not ship to Alaska and Hawaii.
Delivery Attempts
The carriers will make multiple attempts to deliver your package. If delivery is unsuccessful, they may leave a notice or contact you directly to arrange an alternative delivery time or location.
Delayed or Lost Shipments
While we strive to provide accurate delivery estimates, we cannot guarantee delivery dates. In the event of a delayed or lost shipment, please contact us here to fill out the form, or email us directly at info@hiveartes.com.
Address Changes
If you need to change your shipping address after placing an order, please contact us within 24 hours. We may be unable to make any changes to the address after the order has been shipped. You will need to contact the shipping carrier directly to make any changes.
Shipping Questions
If you have any questions about our shipping policy or need assistance with your order, please contact our customer support team at info@hiveartes.com.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact our customer support team at info@hiveartes.com.
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