1. Shipping Methods and Carriers:

We offer standard shipping within the contiguous United States. Orders are shipped via reputable carriers such as FEDEX, USPS, Regional Carriers and other Same-Day Delivery Services. Expedited shipping options may be available for an additional fee. Please refer to the checkout page for available shipping options.

2. Processing Time:

Orders are typically processed within 7 to 14 business days from the date of purchase. Processing times may vary based on factors such as order volume and product availability.

3. Shipping Timeframes:

Standard shipping within the contiguous United States generally takes approximately [X] to [Y] business days for delivery. Please note that these are estimated delivery times and may vary based on your location and external factors such as holidays or weather conditions.

4. Shipping Charges:

Shipping charges are calculated based on the weight of the package, destination, and selected shipping method. The exact shipping cost will be displayed during the checkout process before payment.

5. Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress.

6. Shipping Address:

Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for any delays or additional charges incurred due to incorrect or incomplete addresses.

7. Shipping Restrictions:

We currently only offer shipping within the contiguous United States. We do not ship to P.O. boxes, APO/FPO addresses.

8. Shipping Insurance:

All orders are covered by shipping insurance to protect against loss, theft, or damage during transit. If your package arrives damaged, please follow our Return and Refund Policy.

9. Delivery Attempts:

The carriers will make multiple attempts to deliver your package. If delivery is unsuccessful, they may leave a notice or contact you directly to arrange an alternative delivery time or location.

10. Delayed or Lost Shipments:

While we strive to provide accurate delivery estimates, we cannot guarantee delivery dates. In the event of a delayed or lost shipment, please contact our customer support team for assistance.

11. Address Changes:

If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. Address changes made after the order has been shipped may result in additional fees and delays.

12. Shipping Questions:

If you have any questions about our shipping policy or need assistance with your order, please contact our customer support team at rov@hiveartes.com.