Frequently Asked Questions

When you purchase a printed artwork, you will receive a physical copy of the artwork as described in the product listing. The print will be produced on high-quality materials and will closely resemble the digital representation provided.

To place an order, simply navigate to the product listing on our website and follow the instructions provided. Add the artwork to your cart, proceed to checkout, and complete the payment process. You will receive an order confirmation via email.

At this time, we offer the sizes and materials listed in the product options. Customization options may be available in the future. Please refer to the product details for available choices.

We make every effort to ship your order as quickly as possible. Estimated delivery times are provided during checkout. Please note that shipping times may vary depending on your location and current circumstances

If your artwork arrives damaged or defective, please contact us within 2 days of receiving the package. We will provide instructions for returning the item and will offer a replacement or refund, as applicable.

Due to the nature of our products, we cannot accept returns for items that are not damaged or defective.

No, the copyright and intellectual property rights of the artwork remain with the artist or seller. You are purchasing a physical copy of the artwork, not the rights to reproduce or use it for commercial purposes.

No, the artwork is intended for personal use only. Commercial use, reproduction, distribution, or any other form of use for profit is prohibited without the explicit written consent of the artist or seller.

We accept PayPal as a payment method. Payment is due at the time of purchase.

For any questions, concerns, or assistance, you can reach out to our customer support team at rov@hiveartes.com. We're here to help!

Important Note

Please note that the information provided in this FAQ is for general guidance. For more detailed or specific inquiries, feel free to contact us directly. Thank you for considering our artwork for your collection!